About

Appliance Problems is a data project. We collect what owners write about their dishwashers, remove duplicate reviews, and count which problems they report, when they start, which parts fail and what fixed them.

Why it exists

Star ratings hide the thing you most want to know: what tends to go wrong, and when. A high average can hide a part that tends to fail after the first year. Reading thousands of reviews yourself isn't realistic, so we do it and count. So far that's 6,802 owner reviews collected and 6,427 read.

What this site is

• We're a data-analysis site, not a review site. The experiences here are other people's; our work is collecting, cleaning and counting them.
• We're not appliance technicians, and we don't test products. Every number is a count of owner reports.
• Every page says how many reports its numbers come from, and what they're out of.
• We never say a product is defective. Owners report problems; we count them.
• We don't accept payment from manufacturers to change, add or remove any count.

How the counts are made

How we count covers where reviews come from, how duplicates and promotional reviews are handled, how each review is read, and the minimum numbers before anything is published.

How the site makes money

It doesn't yet: there are no ads, affiliate links or sponsors. If that changes, this section will say how, and ads or affiliate links will be labeled where they appear. They'll never change a count.

Corrections

If a number looks wrong, tell us. We check every report and fix confirmed mistakes in the next data update. Each page shows the date it last changed.

Accessibility

We aim to meet WCAG 2.2 level AA. Every page works with a keyboard and a screen reader, in light and dark mode, and every chart is also written out as numbers. Every page type has passed automated accessibility checks (axe) in both modes. If something doesn't work for you, please tell us.

Contact

Spotted a mistake, or want to tell us about your own dishwasher? Email support@applianceproblems.com.